Service Desk (L1 Support)
Infosys BPM
Bengaluru1–4 yrs1h agovia Naukri
Walk-in drive · Wed 28 Oct · 10.00 AM - 1.00 PM
Infosys Limited, Gate No -1, No. 40/P-41/P, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore, 560100. Landmark : Sunik Industries Map
About the Role
Walk-In Drive @ Infosys BPM - Service Desk (L1 Support)
Key Responsibilities
- Support Microsoft tools: Outlook, Windows, Teams, OneDrive, Active Directory
- Application Support
- ServiceNow Ticketing Tool
- Collaborate on network issues including VPN, TCP/IP, and OSI models
Requirements & Tech Stack
- Service Desk expertise
- Microsoft tools: Outlook, Windows, Teams, OneDrive, Active Directory
- Application Support
- ServiceNow Ticketing Tool
- VPN
- TCP/IP
- OSI models
Qualifications
- Any Full-time Graduate (No backlogs, must have degree certificate)
- Excellent communication skills (written & verbal English)
- Ability to handle 24x7 rotational shifts
Walk-In Details
- Date: 28th October 2026 (Wednesday)
- Time: 10:00 AM - 01:00 PM
- Venue: IIPM Infosys Phase 2, Gate No. 1 No. 40/P-41/P, Electronic City Phase II Industrial Area, Konappana Agrahara, Bengaluru 560100
- Landmark: Sunik Industries
Registration Process
Candidate ID & SHL Test (AMCAT ID) are mandatory to attend the interview.
Talents without registration & assessment will not be considered for the next round of interview.
Candidate ID Registration
- Visit:
https://career.infosys.com/joblist - Click on "Register" and provide required details.
- Your Candidate ID (100XXXXXXXX) will be generated and shared via email.
SHL Test (AMCAT ID) Registration
This assessment is proctored and evaluates basic analytics, English comprehension, and email writing.
- Visit:
https://amcatglobal.aspiringminds.com/?data=JTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMmlzTVVMJTIyJTNBdHJ1ZSUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfOEtPMTc5Y0pJOGpJR0lGNjQlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIyZGlzYWJsZUF1dGglMjIlM0FmYWxzZSUyQyUyMnJldHVyblVybCUyMiUzQSUyMiUyMiU3RCUyQyUyMnJlZ2lvbiUyMiUzQSUyMlVTJTIyJTdE - Click "Start New Test" and follow instructions. Select Customer Service when prompted.
- Note your AMCAT ID (15 Digit) upon completion.
Fill all mandatory fields marked with a star during registration.
Interview Mode: Walk-in