BPM is Hiring For Service Desk
Infosys BPM
BengaluruFresher1h agovia Naukri
Walk-in drive · Wed 28 Oct · 10.00 AM - 1.00 PM
IIPM Infosys Phase 2, Gate No. 1 No. 40/P-41/P, Electronic City Phase II Industrial Area, Konappana, Agrahara, Bengaluru 560100 Landmark: Sunik Industries. Map
About the Role
Position: Technical Process Executive - Service Desk (Freshers)
Key Responsibilities
- Provide support to global clients via calls and email.
- Troubleshoot technical issues including:
- VPN
- Drivers
- O365
- Active Directory
- Operating systems
- Basic networking
- Microsoft Office and other productivity tools
- Work on ticketing tools.
- Analyze issues and provide timely, effective resolutions.
- Ensure a high level of customer satisfaction in all interactions.
Requirements & Tech Stack
- Full-Time Graduate (15 years of formal education - must have degree certificates and marksheets).
- 100% Work from Office model.
- 24x7 Shift Rotation.
- Mandatory registration and assessment:
- Candidate ID
- SHL Test (AMCAT ID), evaluated on basic analytics, English comprehension, and writex (email writing).
WALK-IN DETAILS
- Date: 28th October 2026 (Wednesday)
- Time: 10:00 AM - 01:00 PM
- Venue: IIPM Infosys Phase 2, Gate No. 1, No. 40/P-41/P, Electronic City Phase II Industrial Area, Konappana, Agrahara, Bengaluru 560100.
- Landmark: Sunik Industries.