BPM is Hiring For Customer Support (Bangalore)

Role: Process Executive - Customer Support

Location: Bangalore

Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, we'd love to hear from you!

Key Responsibilities

• Engage with international customers to resolve queries and provide outstanding support.
• Build rapport through active listening, empathy, and professional communication.
• Deliver solutions by understanding customer needs and navigating internal processes.
• Maintain high standards of ethics, integrity, and customer satisfaction.
• Adapt to evolving tools, technologies, and workflows with agility.

Mandatory Requirements

• Excellent Communication Skills
• Speak, Read, and Write fluently in English
• Outstanding Customer Handling Skills
• Willingness to Work Night Shifts
• 100% Work from Office

Non-Negotiables

• Fluent English communication is a must.
• 100% Work From Office (no hybrid or remote option).
• Comfortable with night/rotational shifts (US time zones).
• 2 months of training in Mysore Campus.

Qualifications

• Graduate (15 years of formal education)

Experience

• 0 - 2 Years (Freshers also welcome)

Candidate Profile Details (Required for Screening)

• Full Name
• Email Address & Contact Number
• Highest Qualification / Graduation Degree
• Date of Birth
• Post-Graduation Details (If Applicable)
• Total Professional Experience
• Relevant Experience in Customer Service / Solution Design
• Current / Most Recent Organization
• Current CTC (Annual)
• Expected CTC (Annual)
• Notice Period / Earliest Joining Availability
• Current Location
• Ready to Work in Night Shifts

Please send your updated resume along with the above details to: [email protected]