Contact Us
FirstHire by The First Labs · Last updated September 29, 2026
FirstHire is a job-search app for software and tech roles, built and operated by Harsh Maurya. For questions about your account, payments, subscriptions, HireCredits, refunds, or anything else, reach us using the details or the form below.
1. OUR DETAILS
Support hours: Monday to Saturday, 10:00 AM – 6:00 PM IST (excluding public holidays). We reply to every message within 2 business days.
2. SEND US A MESSAGE
Fill in the form and press Send message. Your email app will open with everything filled in; press send there. If it doesn't open, email us directly at talent@thefirstlabs.live.
3. PAYMENTS AND REFUNDS
For any payment question, please include the transaction ID, the date and amount of the payment, and the email address of your FirstHire account. Refunds are handled under our Cancellation & Refund Policy. What we sell and at what price is listed on Products & Pricing.
4. GRIEVANCE OFFICER
In line with the Information Technology Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, complaints can be addressed to our Grievance Officer. We acknowledge every complaint within 48 hours and resolve it within one month.
Grievance Officer: Harsh Maurya
Email: talent@thefirstlabs.live
Phone: +91-9264980379
Address: Thane, Mumbai, Maharashtra 400601, India