
Customer Service Associate
Red Hibiscus Info Solutions
About the Role
- This is an inbound customer service Voice Process where agents resolve customer queries over the phone related to healthcare.
Key Responsibilities
- Resolve customer queries over the phone.
Requirements & Tech Stack
- Must know English + Bengali OR Assamese.
Qualifications
- 10+3 years diploma / 12th / Graduate.
Work Schedule
- Male: 24*7 Rotational Shifts.
- Female: Day Rotational shift between 6 AM - 8 PM (any 9-hour shift).
- 5 days working & 2 rotational offs.
