Home Loan (RM)

About the Role

The Relationship Officer / Relationship Manager will be responsible for achieving sales targets through multiple business sourcing channels, including direct customer relationships.

Position Details

• Department: Sales
• Level: Executive / Senior Executive
• Locations: Bangalore, Hyderabad, Vijayawada, Kurnool, and Patancheruvu (Hyderabad)
• Reporting To: Branch Sales Manager
• Area of Operation: Branch Location

Key Responsibilities

• Sales and Relationship Management: Maintain relationships with connectors, builders, and customers to generate business.
• Lead Generation: Conduct marketing activities and promotional campaigns to source prospective customers.
• Client Meetings and Lead Conversion: Conduct daily client meetings, update customer details in the app, and drive lead conversion.
• Documentation: Collect KYC documents, NOI, and other required customer documents; prepare customer files and ensure all formalities are completed.
• Internal Coordination: Coordinate with the Branch Sales Manager, sourcing team, Credit, Legal, and Technical teams for documentation and case processing.
• Sanction Processing: Prepare and submit files for sanction, ensuring the required documents are in place.
• Compliance: Follow company policies, procedures, guidelines, applicable legislation, and local governance requirements.

Requirements & Tech Stack

• IT Skills: Basic knowledge of MS Office.

Qualifications

• Education: Undergraduate / Graduate.
• Experience: At least 6 months of experience in Home Loan (HL) / Loan Against Property (LAP) sales.
• Domain Knowledge: Understanding of the Home Loan market and applicable regulatory requirements.
• Behavioural Competencies: Leadership, assertion, aggression, people management, customer orientation, interpersonal skills, and relationship management.
• Technical Competencies: Product knowledge, local area knowledge, and knowledge of KYC documentation.