Client Service Representative
Binated
Pune Division, Maharashtra, IndiaFresher58m agovia LinkedIn
Client Service Representative - US Shift
About the Role
- Binated is hiring Client Services Representatives to handle international customer interactions through Email, Chat, and Voice support.
- Freshers and experienced candidates with good English communication skills are welcome to apply.
Key Responsibilities
- Handle customer queries through email, chat, and voice calls.
- Resolve customer concerns professionally and within timelines.
- Coordinate with internal teams and maintain accurate customer records.
- Ensure a positive customer experience and follow company processes.
Requirements & Tech Stack
- Graduate in any discipline.
- Good written and spoken English communication.
- Basic MS Office and computer knowledge.
- Good problem-solving and interpersonal skills.
- Comfortable with permanent US night shifts and a blended support process.
- Willing to work from our Aundh, Pune office.
Salary
- Freshers: Starting at ₹2.15 LPA CTC.
- Experienced candidates: Up to ₹4 LPA CTC, depending on relevant experience.
Note: CTC is not the same as take-home salary. Applicable statutory contributions, benefit-related deductions, and other payroll deductions will apply.