Jewellery Consultant

About the Role

We are seeking a driven and empathetic Jewellery Sales Associate to join our team in Vadodara. This role is crucial for engaging with clients, presenting our exquisite and accessible lightweight gold jewellery, and ensuring every customer experiences a transparent, personalized, and delightful purchasing journey.

Key Responsibilities

• Customer-Centric Sales & Engagement:
• Warmly welcome and establish rapport with customers, showing genuine interest in their needs.
• Apply foundational sales techniques to understand customer preferences, occasions, and budget, focusing on trendy, lightweight, and comfortable fine gold jewellery.
• Present jewellery collections with passion and knowledge, articulating features, benefits, and value propositions.
• Guide customers through the selection process, offering suggestions for informed decisions.
• Work towards achieving and exceeding individual and team sales targets.
• Process sales transactions accurately and efficiently, maintaining transparency in pricing and policies.
• Provide after-sales support, addressing inquiries and ensuring customer satisfaction.
• Product Understanding & Presentation:
• Develop and maintain foundational knowledge of gold and silver jewellery, including purity, design categories, and gemstones.
• Understand the nuances of lightweight jewellery and its appeal.
• Assist in maintaining captivating and well-organized showroom displays.
• Stay updated on new arrivals and popular designs.
• Showroom Operations & Teamwork:
• Contribute to maintaining a clean, organized, and inviting showroom atmosphere.
• Assist with daily operational tasks, including opening and closing procedures, and safeguarding merchandise.
• Participate in basic inventory management activities.
• Adhere strictly to all company policies, procedures, and security protocols.
• Collaborate with colleagues and management to foster a positive team environment.

Requirements & Tech Stack

• Skills:
• Foundational knowledge of sales principles.
• Foundational knowledge of customer psychology, specifically in jewellery retail.
• Exceptional communication and active listening skills.
• Strong customer service orientation.
• Ability to work effectively in a dynamic, target-driven sales environment.
• Meticulous attention to detail.
• Experience:
• Prior experience in a retail sales role is essential.
• Strong preference for experience within the jewellery or luxury goods industry.
• Other:
• Flexibility to work retail hours, including evenings, weekends, and public holidays.
• High school diploma or equivalent is required.

What We Offer

• A supportive, dynamic, and professional work environment.
• The opportunity to be part of a mission to make beautiful, trendy, and comfortable lightweight gold jewellery accessible.
• Competitive salary with attractive sales incentives/commissions.
• Comprehensive training on product range, sales strategies, and understanding local customer tastes.
• Opportunities for career growth and professional development.
• Employee discounts on select jewellery.

Working Hours

• Full-time, on-site position.
• Rotational shift schedule, including weekends and public holidays.

To Apply

• Submit a comprehensive resume and cover letter to [email protected].
• Apply in person at: Jai Bhavani Jewellers, E-89, ESI Rd, Arpita Park Society, Gotri, Vadodara, Gujarat.