Guest Service Associate/Cashier

About the Role

The Guest Service Associate is responsible for driving top-notch guest experience while facilitating the completion of all store-level tasks.

Key Responsibilities

• Greet guests and provide an enjoyable shopping experience.
• Adhere to established safety, security, quality, and store operations policies, procedures, and practices.
• Operate the point of sale (POS) system, maintaining proper cash, lottery, and tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash).
• Replenish products and supplies to ensure in-stock conditions.
• Communicate with store management regarding guest requests and vendor-related concerns.
• Check in external and internal vendors per established guidelines.
• Conduct gas tank inventory and merchandising projects.
• Complete other tasks as assigned by management.
• Support GSA new hire employee onboarding and training.

Requirements & Tech Stack

• Ability to perform basic computer functions.
• Ability to count, read, and write accurately for required paperwork.
• Point of Sale (POS) system operation.

Qualifications

• Must be available to work flexible hours including day, nights, weekends, and/or holidays.
• Must have reliable transportation.
• Ability to work in intermittent temperatures (e.g., outside, cooler).
• Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch, and lift/carry up to 25 lbs.
• Ability to freely access all areas of the store.
• Ability to perform duties in a timely manner.
• Minors may ONLY use OSHA approved knives.