Part Time Customer Support Executive

Company: Abuem Workifying LLP

About the Role

A fast-growing SaaS startup dedicated to delivering smooth and reliable customer experiences through its software solutions. Seeking motivated individuals excited to begin their journey in customer support.

As a Customer Support Executive, you will serve as the primary point of contact for customers, helping them resolve queries through email and live chat. This opportunity is well-suited for freshers to gain practical experience in customer service while working in a dynamic and supportive environment.

Key Responsibilities

• Respond to customer queries via email and live chat in a timely and professional manner.
• Provide accurate information and ensure a positive customer experience.
• Work closely with the support team to meet performance and service goals.
• Quickly learn and adapt to company processes, tools, and customer requirements.

Requirements & Tech Stack

• Strong written English skills with professional communication abilities.
• Eagerness to learn and build a career in customer support.
• Availability to work remote evening/night shifts on a part-time basis.
• Positive attitude, problem-solving approach, and strong teamwork skills.

What We Offer

• Fully remote and part-time work opportunity.
• Comprehensive training and ongoing support.
• Exposure to the SaaS industry along with opportunities for professional growth within a startup environment.