Customer Support Representative
Taphubs
Thiruvananthapuram0–2 yrs22h agovia Naukri
About the Role
- Respond to customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to resolve customer issues.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics, such as resolution rate and response time.