Customer Support Executives
Access Systems - A Division Of Sanneet Computers P ...
Mumbai0–3 yrs11h agovia Naukri
Role Overview
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Resolve customer complaints and issues efficiently, ensuring high levels of customer satisfaction.
- Provide product information and solutions to customers, addressing their concerns and needs.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions using our CRM system.
- Continuously update knowledge of products and services to provide accurate information to customers.