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Technical Support Executive
Letmedoit Technologies
Kochi, Kerala, IndiaFresher15m agovia LinkedIn
Letmedoit Technologies
Key Responsibilities
- Provide technical assistance and support to users.
- Understand and troubleshoot basic software, application, and other issues.
- Escalate complex issues to the relevant team and follow up for timely resolution.
- Guide users through step-by-step solutions in a clear and professional manner.
- Ensure customer satisfaction by delivering high-quality and timely responses.
- Collaborate with internal teams to identify recurring issues and suggest improvements.
Requirements & Tech Stack
- Basic understanding of C# and SQL.
Qualifications
- Any Bachelor’s degree (BCA/BSc/BTech).
- Good proficiency in English (both written and verbal) is a must.