Associate Carrier Operations Analyst

Role Summary

The Associate Carrier Operations Analyst, Outbound Logistics, oversees and optimizes finished vehicle transportation across truck, rail, and ocean modes. This role ensures timely, efficient vehicle deliveries by coordinating with contracted and spot market carriers, managing data, tracking performance, planning capacity, and resolving operational issues.

Key Responsibilities

• Oversee truck, rail, and ocean carriers to ensure high service standards and prompt delivery of finished vehicles.
• Tender freight to both contracted and spot market partners.
• Maintain high data integrity by entering shipment details into the Transportation Management System (TMS), reconciling entries with Bills of Lading (BOLs), and auditing daily system reports.
• Lead capacity planning initiatives in partnership with carriers, rail facilities, and service centers.
• Review KPI metrics with carriers on a structured monthly basis, executing corrective action plans when performance targets are missed.
• Analyze operational data to pinpoint inefficiencies and trends, applying root-cause analysis in cross-functional settings to implement solutions.
• Design, document, and deploy standardized logistics workflows.
• Establish and enforce safety guidelines to safeguard personnel and vehicles.
• Partner with IT and Procurement teams to streamline new carrier onboarding.
• Manage carrier damage claims in coordination with the internal OBL Claims Damage team.

Schedule

• Tentatively Monday through Friday, 10:00 AM – 7:00 PM, with occasional Saturday requirements.

Requirements & Tech Stack

• Education & Experience: Bachelor’s degree in supply chain, logistics, or a related field (or equivalent practical logistics experience).
• Domain Knowledge: 0-2 years background in finished vehicle logistics and rail transport is preferred.
• Technical Systems: Previous experience operating Transportation Management Systems (TMS) and/or yard management platforms.
• Data Analysis Skills: Advanced proficiency in Google Sheets or MS Excel (e.g., VLOOKUPs, pivot tables, charting, shortcuts) with a proven track record of data-driven decision-making.
• Communication & Presentation: Strong written and verbal communication abilities, experience creating presentation decks, and comfort presenting to groups.
• Collaboration Tools: Familiarity with Google Workspace tools and Slack.
• Problem-Solving Approach: Curious, structured, and continuous-improvement mindset focused on root-cause analysis.
• Teamwork & Adaptability: Demonstrated ability to collaborate across functional teams, maintain strong operational execution, and flexibly assist in other team roles as required.