Sales Supervisor, The Village
Warby Parker
About the Role
Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences. This role contributes to business success through face-to-face customer interactions, sharing Warby Parker's story and mission, and participating in process ideation and improvement.
Key Responsibilities
- Communicate Warby Parker's values and brand philosophy to customers.
- Promote an efficient, inclusive, and service-minded retail environment.
- Demonstrate exceptional product knowledge and offer thoughtful style advice.
- Reinvent the glasses-shopping experience through innovative and entrepreneurial approaches.
- Lead selling on the floor, front-of-house operations, and team touch-bases when a manager is absent.
- Open and close the store.
- Foster an inclusive culture by treating customers and colleagues with respect.
Requirements & Tech Stack
- Professional retail experience at a customer-focused company.
- At least 6+ months in a management position.
- Exceptional interpersonal and communication skills.
- Ability to remain cool under pressure and adapt quickly.
- Entrepreneurial spirit.
- Curious and eager to learn.
- Team player.
- Innovative, proactive problem-solver.
- Self-motivated to be a top performer.
- Ability to bring a positive energy to the workplace.
- Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).
Qualifications
- Proven ability to lead by example.
- Passion for helping customers and teammates.
- Pride in your work.