Program Assistant FCE South Bay

About the Role

Volunteers of America Los Angeles (VOALA) is a non-profit human services organization. The Program Assistant will provide support in designated areas such as program governance and family and community engagement.

Key Responsibilities

• Provide support and training to Family Advocates, including training for the Strengths and Needs Tool and the Individualized Family Partnership Agreement.
• Coordinate child plus user group monthly to provide updates and support for family advocates.
• Review documentation for completion and conformity, check parent volunteer time sheets for accuracy, and review notes to ensure Family Advocates are conducting proper case management and follow-up with families.
• Compile data, prepare information, and submit reports and administrative forms in a timely manner.
• Assist with coordination of Policy Council and Parent Center Committee meeting clusters.
• Collect documents from meetings to submit for EOM paperwork.
• Coordinate social service area activities with other specialists such as Managers, Coordinators, Site Supervisors, and Family Advocates.
• Collect and process parent center activity requests and monitor site budgets.
• Assist staff in providing and/or referring families for appropriate services.
• Update site parent center boards to ensure all required postings are up to date.
• Assist with sponsored events such as the Parent Appreciation Day event for the EOY Parent Volunteers.
• Coordinate transportation for parents as needed to policy council meetings and trainings.
• Coordinate holiday or referral donation pick up and distribution with family advocates.
• Services for this position must be provided on-site.

Requirements & Tech Stack

• Must be able to pass a fingerprint clearance, background check (including criminal history, personal references, employment and education verifications).
• TB clearance within 6 months prior to hire.
• Annual Influenza vaccination (between Nov. 1st - Mar. 31st).
• Pertussis and measles immunization.
• Health screening at the time of employment.
• Ability to interact with children in a busy environment.
• Able to lift up to 50 lbs.
• Frequently kneel and squat.
• Ability to move quickly.
• All employees are considered Mandated Reporters.

Qualifications

• High School Diploma or GED equivalent.
• Minimum 6 months of experience monitoring & tracking program data.
• Minimum of 3 months of monitoring and analyzing data.
• Experience networking with community partners.

Preferred Qualifications

• A.A Degree in Social Services or related field.
• Knowledge of Early Head Start/Head Start program.
• Bilingual in English and Spanish (written and verbal).
• Demonstrates excellent organizational skill and attention to detail.

Pay Rate

$22.65 - $23.84 PER HOUR

Benefits

• VOALA offers competitive medical, dental, vision and retirement benefits.