Inside Sales Engineer
Carrier Enterprise
About the Role
Carrier Enterprise (CE) is seeking an Inside Sales Engineer to provide customer sales and support for Commercial contractor sales of HVAC equipment, parts, and supplies. This role is an exciting opportunity for a self-driven individual, especially recent engineering graduates, to work collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will be responsible for configuring, pricing, and quoting technical and financial solutions. This position is ideal for Mechanical and Electrical Engineering graduates seeking to apply their technical knowledge in a real-world commercial environment and is eligible for performance-based bonuses and incentives.
Key Responsibilities
- Respond to new business opportunities based on sales leads and generate quotes for commercial sales.
- Assist Account Managers and Sales Managers with new and existing accounts, and introduce new products to Engineers and Mechanical Contractors.
- Complete bids, submittments, and take-offs based on plan reviews and specifications.
- Follow up on quotes, bids, and submittals to finalize sales.
- Engage extensively with customers, manufacturers, and the sales team via phone and email.
- Assist with training for Commercial dealers.
- Resolve customer issues in alignment with company mission, values, and financial objectives.
- Identify and communicate customer needs and sales opportunities to drive future growth.
- Travel as needed with the Sales Team to support presentations and trade show activities.
Requirements & Tech Stack
- Proficiency in Microsoft Office Applications.
- Ability to read architectural, mechanical, and electrical blueprints.
- Basic understanding of electrical and mechanical control systems.
- Maintain expert-level product knowledge and applications.
- Strong communication, interpersonal, and organizational skills.
- Proficiency with CRM/Database tools.
- Ability to handle multiple tasks in a fast-paced environment.
- Strong problem-solving abilities with the competence to make recommendations.
Qualifications
- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related technical field. (Recent graduates are encouraged to apply.)
- 0-5+ years of commercial HVAC engineering, applications experience, or technical knowledge of HVAC. (Recent graduates with strong foundational knowledge are welcome.)
- Experience working with contractors is highly desired.