Sales Development Representative

About the Role

A Sales Development Representative is responsible for qualifying leads at the initial stages in the sales funnel. You will make outbound calls and handle all related inquiries with a focus on engaging and qualifying all prospective clients. This role will report to the SDR Team Lead.

Key Responsibilities

• Initiate contact with potential customers primarily by phone or responding to inquiries
• Move leads through the sales funnel and connect them to the appropriate salesperson
• Perform regular follow up calls or emails to potential clients
• Attend frequent trainings to learn proven sales strategies and concepts to increase sales
• Effectively meet or exceed assigned performance metrics and key expectations

Requirements & Tech Stack

• 6+ months of experience in sales, customer service, call center, retail sales, hospitality, or another customer-facing environment
• Experience making outbound calls to potential clients or customers
• Demonstrated ability to collaborate with a team but also work independently
• Strong verbal and written communication skills
• Ability to handle and overcome objections
• Previous SDR, BDR, call center, collections, customer service, retail sales, banking, or hospitality experience is a plus.

Compensation

• Budgeted annual base salary: $45,000
• On-Target Earnings (OTE) (base + target bonus at 100% attainment): $60,000 annually
• This role qualifies for additional compensation through a performance-based incentive plan.

Benefits & Perks

• Hybrid work model: In-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays.
• Health, dental, and vision insurance (including mental health benefits)
• 401(k) matching plus a Roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day