Customer Service Representative
Credit Management Services, Inc.
Kearney, NEFresher1h agovia LinkedIn
About the Role
Credit Management Services, Inc. is seeking motivated individuals to join their Kearney team as Customer Service Representatives. This role offers a consistent Monday–Friday schedule with opportunities for career growth.
Key Responsibilities
- Communicate with consumers by phone, providing professional and helpful customer service.
- Review account information and answer questions.
- Discuss payment options and help establish payment arrangements.
- Work toward individual and team goals.
- Maintain accurate account records and document conversations.
- Follow company procedures and approved communication guidelines.
- Work as part of a team to provide a positive consumer experience.
Requirements & Tech Stack
- High school diploma or equivalent
- Strong communication and customer service skills
- Comfortable using computers and learning new systems
- Ability to multitask and stay organized
- Dependable with consistent attendance
- Positive attitude and willingness to learn
- Ability to work effectively as part of a team
- Phones and computers will be used throughout the day.
Previous customer service, call center, office, or collections experience is helpful, but not required.
Work Schedule
- Monday–Friday
- 8:00 a.m.–4:30 p.m.
- No nights or weekends
Compensation & Benefits
- Starting pay of up to $18/hour based on experience + commission
- Opportunities for pay increases, bonuses, and advancement based on performance.
- Paid training and ongoing development.
- $50,000 employer-paid life insurance.
- 401(k) with company match.
- Employee recognition and incentive programs.
- Quarterly performance reviews during the first year.