Service Delivery Engineer

Role Overview

• Delivery Engineer to support controls and automation.
• Part of a 1-year to 2-year Leadership Development Program (LDP) to develop technical leadership and innovation skills within a global company.
• Placement Location: Assigned to a Field Region based on business need and employee preference.

Program Highlights

• Engineer in Training (EIT) Program: Entry-level program with formal classroom training and experiential learning.
• Location: Mayfield Heights, OH.
• Hands-On Wiring and Installation Training.
• Southern CA.

Key Responsibilities

• Strengthen technical and leadership competencies through classroom training, mentoring, career planning, and networking.
• Establish a foundation of skills via the company’s EIT Program.
• Use the company’s industrial automation technology to support The Connected Enterprise across a variety of industries. This may include information software, programmable controllers, process control, industrial Ethernet, motion control, industrial components, variable frequency drives, and more.
• Provide onsite troubleshooting assistance for automation technologies.
• Install, replace, configure, and update control system equipment and software.
• Consult regarding the proper use, operation, and maintenance of the company’s products and software.
• Respond to customer needs, ensuring a swift and quality response.
• Assist with development and implementation of predictive and preventive maintenance programs.
• Build collaborative relationships and embrace the company culture of integrity, diversity, and inclusion.
• Travel as required to cover assigned region/sub-region.

Requirements & Tech Stack

• Bachelor's or advanced degree from an accredited college or university.
• Permanent legal authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future.

Qualifications

• Graduated in the past three years with a technically focused degree.
• Demonstrated analytical skills and the ability to approach challenges with innovative solutions.
• Strong organizational and time management skills to prioritize competing tasks and meet deadlines.
• Proven experience collaborating with and leading others to achieve project goals.
• The ability to present complex information to diverse audiences.

Preferred Qualifications

• The ability to relocate every six months depending on opportunities and rotations.
• Interned with the company through an event.
• A cumulative GPA of 3.0 on a 4.0 scale.

Compensation

• $82,000–$84,000 per year.

Perks & Benefits

• Health benefits.
• 401(k) plan.
• Paid time off.