Store Executive Intern (Store Leadership Intern)

About the Role

The Stores Executive Internship is a paid, 40 hr/week, hands-on training program designed to develop and prepare individuals for store leadership. This internship provides a realistic preview of the Executive Team Leader role (Assistant Store Manager).

Key Responsibilities

• Learn how to drive guest experience and impact store financial, team, and operational performance.
• Work alongside a mentor to understand how they effectively lead their department.
• Have the opportunity to step into leading mentor's departments with guidance.
• Learn to lead and motivate a team, drive sales results, merchandise products, and provide exceptional guest experiences.
• Have ongoing development conversations.
• Lead and support the execution of daily operations, building culture and guiding the team to grow and achieve goals.
• Spend time on the store salesfloor and backroom leading team members and aligning them on daily business priorities.
• Work alongside your Executive Team Lead (ETL) mentor and other leaders to understand their roles.
• Lead through daily priorities, including stocking shelves, ensuring a safe and welcoming environment, and building displays.
• Partner with leaders regarding team member performance by teaching, coaching, training, and delivering timely performance feedback.
• Address team member concerns and remove hurdles to ensure smooth operations and goal attainment.
• Lead/present at daily huddles with peer/leadership teams.
• Plan daily goals and organize plans within the building.
• Provide summaries of results and priorities to the peer/leadership team.
• Work with store leaders daily to set goals and expectations.
• Review business reporting and guest insights to understand, troubleshoot, and follow up on opportunity areas.
• Deliver an exceptional guest experience by ensuring team members are knowledgeable and empowered.
• Provide new ideas and recommend solutions to business or team opportunities.
• Seek out opportunities for growth and development, continuously learning throughout the internship.
• Commit to learning Target’s expectations of leaders and use them for personal development by asking questions and seeking feedback.
• Actively participate in internship program training activities, developmental opportunities, and events.
• Demonstrate a willingness to take strategic risks and take on new assignments.
• Demonstrate a culture of ethical conduct, safety, and compliance, and hold others accountable.
• Work in a safe manner, identify and correct hazards, and comply with all safety policies and best practices.
• Foster an inclusive, equitable, safe, and secure culture.
• Carry out principal duties and responsibilities by the department.
• Gain an understanding of all business areas to develop business acumen.
• Create a welcoming experience by greeting guests.
• Engage with guests to help solve their specific needs.
• Thank guests and let them know they are appreciated.
• Perform other duties based on business needs.

Skills

• Guest service fundamentals and experience building and managing a guest-first team culture.
• Guest engagement, problem-solving, and resolution.
• Retail business fundamentals.
• Setting and planning department workload to support business priorities and managing a team to deliver service and sales goals.
• Managing a team of hourly team members and team leaders while creating business strategies and goals.
• Recruiting, selecting, and talent management of hourly team members and leaders.

Requirements & Tech Stack

• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports, and information.
• Accurately handle cash register operations as needed.
• Climb up and down ladders as needed.
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

Qualifications

• Enjoy interacting and helping others, including guests and fellow team members.
• Thrive in a fast-moving, highly active, and physically demanding role requiring teamwork, flexibility, and creative problem-solving.
• Open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times).
• Previous retail experience preferred, but not required.
• Strong interest in working in retail, specifically within stores in management.
• Leadership skills and team-oriented thinking.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude.
• Effective communication skills.
• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance.