BUSINESS OPERATIONS ANALYST

About the Role

Fairbanks LLC, a growing consulting firm specializing in public-sector programs with an emphasis on Medicaid claiming, is seeking a Business Operations Analyst. This role supports client projects through data analysis, quality assurance, reporting, client communications, and project administration. Business Analysts work closely with Consultants/Managers and take ownership of assigned client project tasks and deliverables.

Key Responsibilities

• Analyze, organize, and validate client data using Excel and other analytical tools.
• Prepare reports, presentations, documentation, and other client deliverables.
• Perform quality assurance reviews to ensure work is accurate, complete, and consistent with program requirements.
• Assist with the administration and execution of client project tasks and monitor assigned deadlines and deliverables.
• Participate in client meetings and communicate professionally with clients and internal team members.
• Identify issues, investigate discrepancies, and assist in developing practical solutions.
• Support process improvement efforts, system testing, and special projects.
• Develop an understanding of Medicaid claiming programs and applicable program requirements.
• Lead and conduct ongoing training for key stakeholders.

Requirements & Tech Stack

• Microsoft Excel, PowerPoint, and Word
• Advanced Excel functionality, Power Query, or macros (preferred)
• System testing, data validation, or quality assurance experience (preferred)

Qualifications

• Bachelor's degree in business, economics, liberal arts, or a related field.
• Strong analytical and problem-solving skills, including the ability to examine, organize, and interpret data.
• Strong written and verbal communication skills.
• Detail-oriented with the ability to manage assigned responsibilities independently and meet deadlines.
• Ability to work effectively as part of a collaborative project team.
• Professional communication skills and comfort interacting with clients.
• Capable of prioritizing multiple tasks and meeting all client deliverables.
• Ability to travel up to 30% annually.
• Previous client-facing or professional business experience (preferred).
• Candidates must be located in the Chicago area.
• Recent college graduates with relevant internship experience are encouraged to apply.
• Hybrid work environment.