Sales Associate, The Pinnacle

About the Role

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. We are known for modern classic style, fine quality craftsmanship, and gracious service.

What We Offer

• Growth opportunities beyond the current position.
• Incentive Opportunities.
• Comprehensive benefits packages for full-time and eligible part-time employees.
• Generous merchandise discount: 50%, 60%, & 70% off Talbots and Haven Well Within.
• Other perks: Referral Incentive Program, discounts on travel, shopping, concerts, and more.

Who You Are

• Demonstrate selling competence, styling expertise, and a love of fashion.
• Driven to create, build, and cultivate relationships.
• Possess strong ambition and passion for achieving goals, both individually and as part of a team.
• Thrives in a team environment.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer/iPad/handheld system.
• Strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Able to bend, reach, stretch for product, and lift/carry/move at least 40 lbs.
• Have open availability of 15 to 20 hours per week.
• Flexible availability including evenings, weekends, and holidays, based on business needs.

Key Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Assist the management team in building store business.
• Support service enhancers to build strong relationships, including active use of Concierge.
• Service multiple customers simultaneously, multi-task, and handle projects.
• Stay aware of fashion trends and seek information about new arrivals, including product knowledge about fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and suggest items to customers.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
• Achieve sales and service metrics, including clienteling/outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects, including operational assignments like filling orders, replenishment, and recovery.

Requirements & Tech Stack

• Computer/iPad/handheld system navigation.