Sales Development Representative

About the Role

This role is the starting point of the revenue engine, identifying, engaging, and qualifying inbound and outbound leads for the account executive team in a high-growth B2B SaaS environment. Pipeline quality at the top of the funnel directly drives company growth. SDRs are measured, coached, and promoted on both activity volume and the quality of meetings booked.

Key Responsibilities

• Execute high-volume outreach (60+ touches daily) via phone, email, and LinkedIn using tools like Outreach and Salesloft.
• Research target accounts and buying committees to deliver personalized, relevant messaging to decision-makers.
• Qualify inbound demo requests and outbound prospects against ICP criteria before booking meetings.
• Schedule and hand off qualified meetings to account executives with complete context notes in Salesforce.
• Consistently hit weekly and monthly KPIs for dials, connects, emails, and SQLs booked.
• Collaborate with marketing to test messaging, provide frontline prospect feedback, and refine campaign targeting.
• Develop deep knowledge of the product, market, and competitive landscape to hold credible discovery conversations.

Qualifications

• 0-2 years of sales, SDR/BDR, customer success, or customer-facing experience.
• Strong written and verbal communication with the ability to craft clear, compelling outreach at volume.
• Comfortable with cold calling and rejection; consistent and resilient in a metrics-driven environment.
• Highly coachable with a track record of taking feedback and improving quickly.
• Proficiency with a CRM (Salesforce or HubSpot) and sales-engagement platforms is a strong plus.
• Bachelor's degree preferred; equivalent work experience considered.
• Bonus: experience selling to technical buyers (IT, DevOps, security) or familiarity with B2B SaaS sales cycles.