Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering and inside sales support in a result-driven, fast-paced environment. The role includes extensive formalized training and mentorship to develop skills in CaptiveAire products, market approach, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform daily inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Deliver top-notch customer service with a willingness to go above and beyond.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and customer experience.
• Build relationships with existing and new customers.
• Manage project schedules and plans for equipment delivery to ensure customer satisfaction.
• Provide service and technical support for existing equipment.
• Support end users with issues ranging from contractor wiring assistance to remote troubleshooting.

Requirements & Tech Stack

• 4 year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• Must be a “go getter”!

Qualifications

• 0-5 years experience.
• Experience with CaptiveAire products, market approach, application engineering processes, business development, and sales strategies will be developed through training.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based upon election of medical insurance).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $65-$90K base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.