Manager In Training (Part Time)

About the Role

The Manager in Training is responsible for assisting the Store Manager with overall store operations and administrative duties. This role requires knowledge of each product area and department within the store.

Key Responsibilities

• Assist the Store Manager in controlling company assets.
• Consult with the Store Manager to establish action plans for departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure department profitability.
• Direct staff to ensure departmental responsibilities and standards are met.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed.
• Provide extraordinary customer service, including assisting customers upon entry and during peak periods.
• Promote and sell services and merchandise.
• Uphold all company policies, procedures, and standards.
• Protect company assets and financial information by ensuring the accuracy and effectiveness of internal control procedures.
• Inform management of potential fraud risks.

Supervisory Responsibilities

• Supervises employees in the absence of the Store Manager.
• Carries out supervisory responsibilities in accordance with company policies and applicable laws.
• Responsibilities include interviewing and training employees; planning, assigning, and directing work; and resolving problems.

Requirements & Tech Stack

• Retail environment experience, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keeping up with overall goals and profits.
• Self-starter with initiative.
• Strong attention to detail.
• Ability to handle multiple tasks simultaneously with precision.
• Team-player.
• Passionate about outstanding customer service and selling merchandise.