Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support in a result-driven, fast-paced environment. The role includes extensive formalized training, mentorship, and development in CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Building relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules/plans to ensure equipment is on-site when needed.
• Providing service and technical support for existing equipment.
• Supporting end users to maintain high levels of customer service, including assisting contractors with wiring and remote troubleshooting.
• Providing integrated application engineering and design support for ventilation applications, focusing on sustainable products and the latest technologies.
• Working directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Performing daily inside sales support and application engineering tasks.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educating and promoting CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Researching and developing new business opportunities with new and existing users.
• Providing top-notch customer service and going above and beyond to serve the customer.
• Prioritizing quick turnaround times.
• Continuously evaluating and improving processes and the customer experience.

Requirements & Tech Stack

• 4 year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving skills with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• Expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment, if not already completed.
• Must be a "go getter".

Qualifications

• 0-5 years experience.