Retail Sales Associate
FirstCash
Durham, NCFresher1h agovia LinkedIn
Retail Sales Associate
About the Role
- Full-Time position
- Hourly pay: $15.00 – $19.00
- Unlimited commission
Key Responsibilities
- Greet and assist customers with sales, loans, and product inquiries
- Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer-focused experience
- Process sales and loan activity accurately while following company and regulatory guidelines
- Evaluate merchandise for condition and value to support buying, selling, and loan decisions
- Maintain a clean, organized sales floor and merchandise displays
- Handle cash and negotiable items responsibly
- Support store operations, including basic opening/closing tasks
- Communicate clearly with customers and team members
- Complete required training and follow company policies
- Perform other duties as assigned
Requirements & Tech Stack
- 18+ years old with a high school diploma, GED, or equivalent experience
- Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
- Flexible retail schedule, including weekends and holidays
- Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
- Strong customer service skills and a team-oriented mindset
- Basic math and computer skills; experience using retail checkout systems is a plus
- Willingness to assist customers or retrieve merchandise from exterior areas
- Bilingual applicants encouraged to apply
Additional Information
- Commission: Associates can earn 2–8% commission based on individual performance.
- Employment offers require agreement to a binding arbitration process.