Sales And Marketing Specialist
ParcelUp
About the Role
ParcelUp is a modern cross-border logistics company focused on simplifying global shipping to and from India. This is a full-time, on-site Sales and Marketing Specialist role based in Delhi.
Key Responsibilities
- Identify and qualify leads.
- Present ParcelUp’s logistics solutions to prospective clients.
- Manage the full sales cycle from initial contact to closing and account onboarding.
- Develop and execute sales and marketing campaigns.
- Prepare proposals and presentations.
- Maintain strong relationships with existing customers to drive retention and upsell opportunities.
- Collaborate with operations and customer service teams to ensure client needs are met.
- Collect market feedback to refine service offerings and positioning.
- Support training efforts for team members on sales processes, product knowledge, and customer engagement best practices.
Requirements & Tech Stack
- Proficiency with CRM tools.
- Proficiency with basic data analysis.
- Proficiency with MS Office.
Qualifications
- Strong Communication skills.
- Strong Customer Service skills.
- Sales skills.
- Sales Management skills.
- Training skills.
- Bachelor’s degree in Business, Marketing, Logistics, or a related field is preferred.
- Ability to work on-site in Delhi.
- Ability to manage multiple priorities.
- Ability to collaborate across teams.
- Ability to maintain a customer-centric, results-driven approach.
- Relevant experience in logistics, shipping, or B2B services is beneficial.
- Familiarity with import/export processes and local market dynamics is beneficial.