Sales Associate, Electrical & Lighting

About Lowe’s

Lowe’s Companies, Inc. is a FORTUNE® home improvement company serving millions of customer transactions weekly. The company operates home improvement stores and employs associates. Lowe's supports communities through programs focused on creating safe, affordable housing, improving community spaces, developing skilled trade experts, and providing disaster relief.

Your Impact at Lowe's

As a Customer Service Associate, you will combine customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's and solve their home improvement challenges.

Key Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately.
• Cross-functionally train in other areas of the store.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Minimum Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Preferred Qualifications

• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Working Conditions

• Environmental factors vary by location, including inside and outside weather conditions.
• Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions is possible.
• Exposure to constant or intermittent noises, moving or shaking objects and equipment.
• Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed.
• Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Travel Requirements

• This role does not require regular travel.
• May need to travel occasionally to meetings, training, or to support neighboring stores.