Medical Office Receptionist
Texas Health Resources
Job Title: Medical Office Receptionist
Company: Texas Health Resources
About the Role
Work location: 1005 W Ralph Hall Pkwy Suite 101 Rockwall, TX 75032
Work hours: Full-time, 40 hours weekly, Monday through Friday 8:00am to 5:00pm
Key Responsibilities
- Under direct supervision, perform a variety of general administrative support duties associated with the patient intake process and perform routine duties within the clinic.
- Perform patient check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information, collecting copays and deductible amounts.
- Copy/scan patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepare charts for patient appointments, ensuring all necessary information is complete.
Requirements & Tech Stack
- High School Diploma or equivalent (required)
- Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred)