Assistant Manager
Channel Freight Services India Private Limited
Mumbai, Maharashtra, India0–4 yrs1h agovia LinkedIn
About the Role
The Assistant Manager role is a full-time, on-site position based in Mumbai within the Sales / Business Development - International Business (Air / Sea Freight) department.
Key Responsibilities
- Support day-to-day operations in freight forwarding and logistics.
- Coordinate air, sea, and road shipments.
- Monitor cargo movement and ensure timely deliveries.
- Manage documentation and customs-related processes.
- Liaise with internal teams and external partners.
- Support adherence to regulatory and client-specific requirements.
- Track performance metrics.
- Assist in resolving operational issues.
- Contribute to process improvements and service quality initiatives.
- Support team members.
- Assist in client communication.
- Help maintain high standards of safety, compliance, and customer satisfaction.
Requirements & Tech Stack
- Good knowledge of Air Freight / Ocean Freight operations.
- Strong communication and negotiation skills in English.
- Ability to build long-term relationships with overseas agents.
- Good coordination, follow-up, and time management skills.
- Working knowledge of MS Office, Email, and CRM.
Qualifications
- Graduate in any discipline.
- Diploma / Degree in Logistics / Supply Chain / International Business will be an added advantage.
- 1 to 4 years in International Freight Forwarding / Logistics / Shipping.
- Freshers with strong communication can also apply.