Sales Engineer
VIAVI Solutions
Key Responsibilities
- Apply standard and customized solutions to current and new market segments and move opportunities through the sales process.
- Generate new sales opportunities and leads.
- Coordinate customers’ requirements and processes with product features and benefits.
- Manage existing channel partners and generate a brand-new Distributors and Sales Representative network in North America.
- Perform technical analysis of customers’ applications and requirements.
- Create Sales & Technical Proposals, Quotations, and Presentations.
- Process sales orders.
- Work as an integral part of the sales and marketing team.
- Achieve portable sales and aftermarket revenue targets, in coordination with VP of Business Development.
- Work with the marketing team to create datasheets for new products and manage updates for current products.
- Become a products portfolio subject matter expert and stay up-to-date on competitive solutions and industry trends.
- Deliver product online and face-to-face demonstrations, answer technical questions, and provide customers guidance, solutions, and advice.
- Provide basic training and coaching to internal teams, partners, and customers.
- Conduct site visits to understand solution usage, benefits, and areas for improvement.
- Provide feedback from partners and customers to improve products, services, and the customer journey.
- Foster long-term relationships with key customers and local clients.
- Document and advance the sales process.
- Monitor local market and customer trends for market potential and development of forecasts and sales strategies.
- Provide troubleshooting support for emergency customer issues, in coordination with the Technical Support Team.
Requirements & Tech Stack
- Engineering degree or similar field, or equivalent experience.
- 3+ years of experience in technical sales engineering within a global organization with multiple product lines is acceptable.
- Recent college graduates with an applicable engineering degree are acceptable.
- CRM management (preferably HubSpot or ZOHO).
- Experience working with tools like ERP, CRM, HubSpot, SEMRush, Google Analytics, Google, LinkedIn.
- Ability to work in a fast-paced, rapidly changing environment.
- Ability to prioritize efficiently and adjust schedule in a dynamic environment.
- Perform duties with minimal supervision.
Qualifications
- Solid technical educational foundation.
- Strong willingness to grow into and succeed in a Sales Engineering role involving complicated technical products.
- Aerospace and defense applications experience is a plus.
- Highly motivated, self-sufficient professional with technical acumen.
- Results-focused.
- Ability to interface and communicate effectively at all levels, internally and externally.
- Bachelor’s degree in engineering, similar field (inertial sensors and systems is a plus), or equivalent experience in applications like UAV, UGV, AUV, autonomous vehicles, Aerospace & Defense.
- Or an equivalent combination of education and work experience.
- Deep technical understanding of sensors and systems is a big plus.
- Strong analytical, written, and verbal communication skills.
- Customer-centric mindset.
- Self-driven, highly motivated, and flexible individual.