Field Service Tech Junior Mechanical Engineer

CBG Biotech, Ltd., Co.

Key Responsibilities

• Promote positive work environment through open communication, collaboration and willingness to work together as a team.
• Promote and adhere to CBG’s Core Stated Values during job performance and any time affiliated with CBG Biotech.
• Travel domestic USA to perform field preventive maintenance, equipment installations, training, troubleshooting and repairs to company standards on CBG SolvTrue and PathTrue equipment; potentially 50-75% travel per month.
• Using SolidWorks software, create and maintain models/drawings based on specifications from Production, Engineering and Service team members.
• Using SolidWorks software, process drawing revisions approved through CBG’s Engineering Change Order (ECO) procedure.
• Produce high-quality end-user documentation, such as User Manuals, Quick Start Guides, etc. that meet applicable standards and are appropriate for the intended audience.
• Perform quality inspections of CBG equipment. Record accurate test results.
• Analyze test results/data to submit to CBG Production/Engineering teams to facilitate improved quality, production efficiency, equipment performance, organization, etc.
• Provide technical assistance to customers via phone, e-mail, etc.
• Respond to service tickets/Cases as assigned and within procedural guidelines.
• As required to meet customer demand, follow blueprints, schematics and direction from management to assemble, wire and manufacture CBG recycling units with consistent speed, accuracy and quality.
• Lead and manage customer quality Cases.
• Coordinate with Service, Production and Engineering Departments to develop and implement new service (i.e., repair, maintenance and/or installation) techniques, tools, methods, etc.
• Understand and adhere to all CBG policies and procedures, including but not limited to Travel Policy, Timekeeping Policy, Dress Code, etc.
• Undertake such other duties as may be required/assigned within the general scope of the job.

Requirements & Tech Stack

• SolidWorks
• CBG SolvTrue equipment
• PathTrue equipment
• Engineering Change Order (ECO) procedure
• Blueprints
• Schematics

Qualifications

• Junior Mechanical Engineer role implies entry-level or early career.
• Willingness to travel 50-75% domestically within the USA.
• Ability to promote a positive work environment.
• Ability to adhere to CBG’s Core Stated Values.
• Ability to produce high-quality end-user documentation.
• Ability to record accurate test results.
• Ability to analyze test results/data.
• Ability to provide technical assistance to customers.
• Ability to assemble, wire, and manufacture units with speed, accuracy, and quality.
• Ability to lead and manage customer quality cases.
• Ability to understand and adhere to company policies and procedures.