Account Development Representative I

About the Role

We are looking for an Account Development Representative to work closely with our Sales and Marketing teams. This role can be based in Ohio or remote USA.

Key Responsibilities

• Achieve daily, weekly, and monthly KPIs for setting up appointments with potential customers.
• Independently build, plan, and execute a territory plan, identifying prioritization for initial customer contact.
• Contact and penetrate high-profile automotive dealerships at the Owner, General Manager, or Chief Financial Officer level to schedule meetings with Field Sales Representatives.
• Describe and present the Tekion Value Proposition to clients to encourage meeting scheduling.
• Track, analyze, and review calls, appointments, and follow-up communication with high-profile executives.
• Interact with Field Sales Representatives to transfer knowledge of customer expectations and schedule initial customer meetings.
• Be self-motivated to achieve all appointment KPIs.
• Research target accounts, manage incoming leads, and develop call strategies and follow-up processes for lead generation.
• Seek new business appointment opportunities by contacting and developing relationships with potential clients in the franchise automotive vertical.
• Communicate the Tekion value proposition to key decision-makers to assess buying interest.
• Cultivate strong relationships with clients from initial contact until the appointment is transitioned to the Field Sales Team.

Requirements & Tech Stack

• Prior work experience in retail customer service, inside sales, or business development.
• Hands-on experience with multiple cold calling lead generation techniques.
• Strong detail orientation and project planning to prioritize daily and weekly outreach strategy.
• Track record of achieving lead generation (appointment) quotas.
• Must be able to drive the appointment process independently and creatively.
• Must be resourceful and able to solve problems from beginning to end.
• Experience with CRM software (e.g., Salesforce).
• Familiarity with MS Excel (analyzing spreadsheets and charts).
• Excellent communication and negotiation skills.
• Bachelor's Degree in Business or relevant work experience.

Qualifications

• A "never take no for an answer" attitude.
• Take accountability and practice extreme ownership.
• Candidates within 40 miles of the West Chester office will be expected to work a hybrid schedule working 2-3 days in the office.

Compensation

• $52.9K - $88K