Teller FT
Advia Credit Union
Gurnee, ILFresher1h agovia LinkedIn
About the Role
Employment Type: Full-Time, On-site
Entry Salary Range: $16.06-$19.27 per hour with an incentive opportunity based on individual performance.
Advia offers a bilingual premium for this role. Proficiency testing is required, with a specific need for Spanish language proficiency.
Key Responsibilities
- Provide outstanding service and build impactful and lasting relationships with members and colleagues.
- Answer member questions and service their accounts.
- Actively listen and uncover needs to recommend products and services that will best benefit their individual financial needs.
- Be the face of Advia.
- Maintain the highest level of service to members with accuracy, confidentiality, and efficiency.
- Match Advia products and services as solutions to best fit individual needs.
Requirements & Tech Stack
- A genuine care for people, demonstrated by acting with integrity and keeping people at the core.
- A willingness to learn and an appreciation of coaching for professional growth.
- A desire to be empowered to find ways to say "Yes!".
- Strong communication skills.
- Cash handling and customer service experience is strongly preferred, but trainable.
- A team-centered mentality.
Qualifications
- Spanish language proficiency is specifically needed for the bilingual premium.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Life insurance.
- Disability coverage.
- Generous paid time off (PTO).
- Paid holidays.
- Paid parental leave* (*available after one year of service).
- Learning and development programs.
- Tuition reimbursement (*available after one year of service).
- Free Telemedicine.
- Employee Assistance Program (EAP).
- Wellness initiatives.
- Paid Community Action Volunteer Hours.