Overnight Team Member
Applegreen (US) Welcome Centers
Job Title: Overnight Team Member - Pret
About the Role
At Applegreen, we refresh travelers on their journey. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, providing convenience, comfort, retail, and a wide range of food options.
Key Responsibilities
As a Team Member, you will be responsible for:
- Providing exceptional customer service through friendly and helpful interactions.
- Operating the point-of-sale (POS) system, processing payments accurately, and adhering to customer service and cash handling policies.
- Ensuring proper food handling procedures, including wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
- Completing kitchen-related tasks such as prepping, thawing, cooking, packaging, wrapping, and cleaning.
- Stocking, cleaning, and sanitizing workstations and equipment.
- Actively cross-selling and up-selling products.
- Maintaining knowledge of available products and services.
- Adhering to required brand standards, food safety requirements, and company policies.
- Executing other assigned tasks as needed.
Requirements & Tech Stack
- Cash handling and customer service experience preferred.
- Ability to stand and walk for extended periods.
- Ability to frequently bend, twist, lift, and carry at least 40 pounds.
- Ability to speak, read, and comprehend instructions, short correspondence, and policy documents.
- Ability to converse comfortably with customers.
- Availability to work a flexible schedule, including days, nights, weekends, and holidays.
- Ability to maintain regular and consistent attendance and punctuality.
Qualifications
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.