Academic Associate, Operations Management

Operations Management Academic Associate

About the Role

As an Academic Associate, you’ll have the opportunity to work alongside world-renowned resident and visiting faculty to deliver high-quality courses and shape the learning experiences of future business leaders. This role is ideal for young, energetic individuals with a strong academic background who aspire to start their careers in higher education, research, or teaching. Many ISB Academic Associates often pursue a Ph.D. at internationally renowned universities or business schools, or transition into teaching positions at well-known universities. You will primarily support faculty in course delivery, manage academic activities, and ensure smooth classroom operations — from facilitating sessions and grading assignments to enabling engaging learning experiences. Additionally, you will have a unique opportunity to pursue one of the two structured certification tracks as part of our Academic Associate Certificate Program (AACP):

• Teaching Track
• Research Track

These professional development options will complement your role by strengthening your professional skills and laying a strong foundation for your future academic journey.

Key Responsibilities

• Course Development, Delivery and Management (45%)
• Support in the setup, management, and delivery of courses, ensuring effective learning experiences.
• Tasks include managing in-class activities, LMS, grading assignments, providing feedback, and proctoring exams.
• Support for developing new material when needed.
• Student Mentoring and Tutorials (15%)
• Provide academic guidance and mentorship to students, offer personalized support, and assist with understanding course content.
• Conduct tutorials and offer targeted academic assistance.
• Ensure students receive timely help with their queries and develop key academic skills.
• Documentation and Audit Compliance (20%)
• Ensure fulfillment of audit requirements by accurately documenting all grading, student communications, and course-related interactions.
• Maintain organized records to support internal audits and compliance reviews.
• Professional Development and Certification (20%)
• Audit courses for certification requirements (teaching or research).
• Complete Business Foundation courses by ISB.
• Attend workshops, seminars, and peer learning sessions focused on both instructional strategies and research development.
• Participate in faculty-led research projects to develop research skills and gain experience, enhancing overall research competencies (subject to opportunity).

Requirements & Tech Stack

• Educational Background:
• Master's degree required. (Operations Management, Industrial Engineering, Mathematics, Data Science, Computer Science, Statistics or related fields)
• Candidates pursuing or holding a Ph.D. may apply.
• Preferred Qualifications: While not mandatory, candidates with the following background or expertise will be at an advantage
• Strong foundational knowledge of Data Science, Artificial Intelligence (AI), Machine Learning (ML), Deep Learning (DL), Business Analytics, or Supply Chain Management.
• Familiarity with Big Data frameworks and business applications.
• Proficiency in programming languages such as Python and R.
• Advanced quantitative and analytical skills, including experience in Quality Engineering, Task Scheduling, and Optimization Techniques.
• Experience with project-based tools and methodologies related to Quantitative Analysis and Statistical Modelling.
• Skills and Competencies:
• Commitment to excellence in teaching and learning by providing strong support to both faculty and students.
• Exceptional organizational skills with the ability to handle multiple tasks and meet deadlines efficiently.
• Proven ability to collaborate effectively with faculty and students in a higher education environment.
• Strong communication skills, particularly in mentoring and engaging with students.
• Ability to work collaboratively within a team and across various functions within the department.
• Fundamental proficiency in mathematics and statistics.
• Prior experience in teaching, tutoring, and academic support in a higher education setup preferred.
• Familiarity with MS Excel functions, including data sorting, VLOOKUP, filters, descriptive statistics, and chart creation.
• Familiarity with Learning Management Systems (LMS) and digital tools for managing course materials and student data are desirable.

Key Benefits

• Competitive monthly compensation.
• Access to Business Foundations certification via ISB online.
• Ability to credit/audit select ISB PGP and FPM courses as part of AACP.
• Participate in workshops, seminars, practicums, and peer learning sessions focused on instructional strategies and research development.
• Full access to ISB’s world-class library resources.
• Opportunities to attend conferences, summits, and academic events held on campus.
• Collaboration with distinguished faculty who are thought leaders in their fields, shaping cutting-edge research and influencing global academia.