Technical Sales and Field Service Engineer

Position Summary

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming to provide sustainable products and the latest technologies best designed to meet customer needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting as needed.
• Educate and promote CaptiveAire products to users in your market, including conference calls, meetings, organizing presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and willingness to go above and beyond to serve the customer.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Conduct outside sales meetings and calls to build relationships with existing and new customers.
• Perform application engineering to apply products using sound engineering principles.
• Manage projects for ongoing installations, including schedules and plans, to ensure equipment is on site when needed, thereby creating satisfied and returning customers.
• Provide service and technical support for existing equipment.
• Support end users with high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting.
• Spend two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, dropping off items to a new customer, or meeting a new contact with an existing customer.

Requirements & Tech Stack

• 4 year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire, if not already completed.
• MUST BE A “GO GETTER”!

Qualifications

• 0-5 years experience.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance based upon election of medical insurance.
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.