Documentation Specialst

About the Role

• We’re looking for a highly organized, detail-oriented, and reliable Documentation Specialist to create, maintain, review, and organize company documentation and records.
• This role is ideal for candidates who have strong written communication skills, excellent attention to detail, and enjoy working with documents, information systems, and cross-functional teams in a fully remote environment.

Key Responsibilities

• Create, update, format, and maintain company documents, procedures, forms, reports, and records
• Review documents for accuracy, completeness, consistency, grammar, and formatting
• Organize and maintain digital documentation using established filing structures and naming conventions
• Manage document versions and ensure teams have access to the most current approved documentation
• Enter, update, and maintain document-related information in internal databases and document management systems
• Assist with document creation, editing, proofreading, and quality control
• Coordinate document reviews and approvals with internal teams and stakeholders
• Track document changes, revisions, approvals, and publication status
• Ensure documentation follows established company standards, templates, and procedures
• Assist with digitizing, indexing, and organizing existing documents and records
• Maintain accurate documentation logs, trackers, and reports
• Identify outdated, duplicate, incomplete, or inconsistent documentation and coordinate appropriate updates
• Support audits, compliance reviews, and documentation requests as needed
• Handle confidential and sensitive information with appropriate discretion
• Collaborate with operations, HR, finance, product, engineering, and other departments to gather and verify information
• Assist with improving documentation workflows, templates, and information-management processes
• Support special documentation projects and other administrative tasks as assigned

Requirements & Tech Stack

• 0–3+ years of experience in documentation, administration, records management, data entry, technical writing, or a related field
• Strong written English and excellent proofreading skills
• Exceptional attention to detail and accuracy
• Strong organizational and time-management skills
• Proficiency with Microsoft Office or Google Workspace
• Familiarity with document management, collaboration, or knowledge-management platforms is a plus
• Experience with spreadsheets, databases, content management systems, or workflow tools is a plus
• Ability to organize and manage large amounts of information
• Strong communication and interpersonal skills
• Ability to identify inconsistencies, errors, and missing information
• Ability to handle confidential and sensitive information professionally
• Strong problem-solving and critical-thinking skills
• Ability to work independently and collaborate effectively with distributed teams
• Reliable, organized, and proactive work ethic
• Willingness to learn new software, documentation tools, and company processes
• Fluent in English
• Based in the United States and legally authorized to work in the U.S.
• Able to work effectively in a fully remote environment
• Reliable internet connection and a suitable home office setup

Qualifications

• Entry-Level / Junior candidates are welcome to apply