Customer Service Associate
The Dorne Region
Chicago, IL0–2 yrs1h agovia LinkedIn
About the Role
Helping a client understand their options clearly and guiding them to a confident next step is the core of this position. Every conversation you have moves someone closer to the coverage or service they need, and your ability to listen and respond thoughtfully is what makes that possible.
Key Responsibilities
- Connect with clients to review their needs.
- Answer questions about available plans.
- Schedule follow-up appointments with the right team members.
- Keep detailed records of each interaction.
- Ensure nothing falls through the cracks between initial contact and resolution.
Requirements & Tech Stack
- Communicates clearly.
- Stays organized.
- Genuinely wants to help people navigate their choices.
Qualifications
- No prior insurance or sales experience is required.
- Full training is provided.
This is a full-time, on-site position in Chicago, IL.
Salary: $60,000-$85,000
Benefits: medical, dental, and vision coverage.