Business Development Representative

About Topline Pro

Topline Pro is building an AI-powered Shopify for service businesses. We help service pros acquire direct business, fast. Our digital storefront products, built using Gen AI, help pros get discovered, trusted, and booked repeatedly. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024. We are YC-backed and well-funded, experiencing rapid growth.

About the Role

As a Business Development Representative (BDR) at Topline Pro, you will join an early-career sales cohort responsible for owning the full sales cycle. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching and hands-on support. You will develop the skills to manage a fast-moving pipeline, build relationships with small business owners, and close new business. Success involves demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. This is an in-office role in Williamsburg, Brooklyn, requiring work 5 days a week.

Key Responsibilities

• Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline.
• Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support.
• Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM.
• Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills.
• Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture.
• Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners.

Qualifications

• Excited to build a career in sales and eager to own the full cycle from prospecting through close.
• Open to feedback, quick to apply it, and able to show clear progress over time.
• Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter.
• Skilled verbal and written communicator, professional and approachable.
• Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations.
• Thrives in high-volume outreach, staying persistent and upbeat.
• Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins.
• Quick to learn and eager to grow into a confident full-cycle seller.
• Comfortable in a fast-paced, evolving environment.
• Proactive and resourceful; takes initiative and asks questions.
• Resilient and motivated by impact, showing persistence and energy.
• Personable and professional.
• Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office.

Hiring Process

• Recruiter Screen
• Sales Team Screen
• Onsite

What We Offer

• $55k base salary with uncapped commissions ($100k+ OTE) + equity package.
• Full Medical, Dental, and Vision Health Coverage.
• Computer and workspace enhancements.
• 401(k) plan (non-matching).
• Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day.
• Company-paid Wellhub membership for fitness and wellness.
• Dinner covered with Uber Eats + a stocked kitchen.
• Opportunity to take on significant responsibility and ownership.