Property Adj

About the Role

Be the Trusted Expert Who Delivers Fair and Accurate Claim Resolutions! Join Us as a Property Adjuster – Field Role | Flint, MI Region. This is your chance to be part of the One Crawford family—where your expertise drives meaningful impact.

Key Responsibilities

• Resolve moderately complex residential and commercial property claims by investigating losses, negotiating settlements, and presenting evidence in legal proceedings while maintaining adequate production levels.
• Examine claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigate claims by interviewing claimants and witnesses, obtaining official reports, inspecting physical damage, and comparing claim information with evidence.
• Set loss reserves.
• Prepare reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settle claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, and pursuing subrogation when appropriate.
• Control claims costs.
• Maintain company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Recommend litigation when appropriate.
• Present evidence at legal proceedings, producing reports and other documents as evidence.
• Maintain expected case load.
• Maintain professional and technical knowledge through continuing education.
• Conduct roof inspections as needed.
• Uphold the Crawford Code of Business Conduct at all times.
• Participate in special projects or perform duties in other areas as requested.

Requirements & Tech Stack

Field Role | Flint, MI Region

On-site inspections, damage assessment, customer-facing interactions are valued.

Qualifications

• College degree or an equivalent combination of education and experience.
• Minimum 6 months experience or completion of Crawford and Company basic property class, and/or continuing education requirements.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Excellent interpersonal skills including the ability to handle challenging situations and people.
• Must be licensed as required by state and local jurisdictions.
• Outside adjusters must have a valid driver's license.
• Must complete continuing education requirements as outlined by Crawford Educational Services.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.