Store Manager in Training
GNC
About the Role
GNC's Store Manager in Training (SMIT) position is a development-focused role crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive for results, and develop and lead your team. This is a Full-Time Hourly Supervisory Position.
Key Responsibilities
- Actively engage in training initiatives, projects, and goals to support your path to promotion during the program.
- Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that lead to sales and repeat business (e.g., MYGNC Rewards).
- Achieve and exceed personal sales and productivity goals, while helping sales associates realize their sales potential.
- Build strong teams, demonstrate leadership and managerial skills, including giving feedback to store associates regarding work performance on an ongoing basis, recruiting, hiring, and performance management.
- Opening, closing, and operating the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
- Attending community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
- Oversee daily store operations, including business performance and product management, ensuring your team has the tools to succeed.
- Represent the GNC brand by offering expert product knowledge and promoting the "Live Well" message to customers.
- Lead, coach, and support your team to provide exceptional service and guidance to customers.
Requirements & Tech Stack
- Environmental Factors & Working Schedule:
- Must be able to stand or walk for up to eight hours a day.
- Frequent reaching, bending, and twisting (below waist and above shoulders).
- Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
- Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
- Ability to climb ladders, reach, and bend.
- Work in temperatures ranging from 50 - 85 degrees (especially in stock room areas).
- Use of a computer up to 60% of the time throughout the day.
- Work Schedule:
- SMITs are expected to work five (5) days / forty (40) hours a week.
- Mall and strip center store SMITs must work at least two nights during the week until closing, one weekend night, and one other night.
- Strip center SMITs must also work a full shift on Saturdays.
- Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday).
- SMITs are expected to work a minimum of one full Sunday per month.
- Downtown store SMITs must work during the lunch hour (11 am to 2 pm) Monday through Friday.
- Downtown store SMITs must work one night per week until closing if the store is open in the evening.
- Downtown store SMITs are not required to work Saturdays.
- SMITs are expected to work all major U.S. holidays that the store is open.
Qualifications
- Dynamic individual who embodies GNC's "Live Well" philosophy.
- Understanding of business needs and passion for health and wellness.
Benefit Offerings
- Compensation: Opportunity to earn additional income through GNC's Individual Sales Incentive Plan.
- Insurance: Medical, Dental, Vision, STD, LTD, Paid Company Life Insurance.
- Retirement: 401K program with company match (match begins after 1 year of service).
- Discounts: 30% employee merchandise discount on GNC products & 20% employee discount on 3rd party products.
- Other: Monthly Free Product Offers, access to the Employee Assistance Program, Paid time off (11 vacation days, 5 sick days, 8 holidays), Paid parental leave (8-week paid maternity leave/ 2-week paid paternity leave).