Front Desk (Wellness Membership Sales)
WellBiz Brands, Inc.
Portsmouth, NHFresher1h agovia LinkedIn
About the Role
This role is for someone who finds meaning in helping others feel better, live healthier, and commit to themselves. You’ll be part of a studio and team that believes self-care is essential—not indulgent—and that education, trust, and consistency are what truly help people live and move better. We are intentionally looking for someone who enjoys guiding clients, building relationships, and being part of something bigger than a transaction.
Key Responsibilities
- Deliver an exceptional experience for every client, every time they walk through our doors.
- Introduce clients to the Elements Wellness Program—a no-hassle membership designed to help them see lasting results.
- Be the welcoming face of hospitality—on the phone and in-studio.
- Ensure client paperwork, check-ins, and payments are handled quickly and accurately.
- Collaborate with Massage Therapists, Estheticians, and Managers to create a seamless and supportive environment.
Compensation & Benefits
- Hourly pay: $17-$18/hr
- Commissions: $5-$20 per membership sale
- Bonus opportunities based on studio growth and team milestones
- Medical & dental insurance (for full-time team members - 32+ hours/week)
- Paid time off (for full-time team members - 32+ hours/week)
Wellness Perks
- Complimentary monthly massage, facial, or stretch at any of our 5 studios (Bedford, Nashua, Salem, Portsmouth, or Newburyport)
- 50% off service add-ons, extra massages, and gift cards
- 30% off Sanitas skincare products
Professional Growth & Team Culture
- Ongoing team building and development
- Wellness coaching and support
- Training in sales strategies, relationship building, and customer service resolution
- Opportunities for advancement within our growing 5-location company
Requirements & Tech Stack
- Flexibility to work a mix of mornings, evenings, and weekends.
Schedule & Availability
- Studio hours: 8:00 AM - 9:00 PM, 7 days a week.