Customer Service Representative

407 Solutions

Greater OrlandoFresher58m agovia LinkedIn

Orlando, FL | Full-Time | In-Person

About the Role

407 Solutions is seeking a Customer Service Representative to support public outreach and community engagement campaigns throughout Orlando. This role involves face-to-face interaction with individuals to answer questions, provide information about community-focused initiatives, and foster positive experiences to encourage awareness and involvement. Full training and ongoing support are provided.

Key Responsibilities

  • Engaging with members of the public and creating positive interactions
  • Providing information about environmental and community-focused initiatives
  • Answering questions and supporting meaningful conversations
  • Building trust and rapport through professional communication
  • Supporting public engagement and outreach objectives
  • Working alongside team members to help achieve campaign goals
  • Participating in coaching, training, and professional development sessions
  • Contributing to community awareness and engagement efforts

Qualifications

  • Strong communication and interpersonal skills
  • Customer-focused mindset
  • Positive attitude and willingness to learn
  • Ability to build rapport and connect with others
  • Team-oriented approach
  • Professional and adaptable attitude

What You Will Gain

  • Customer service and public engagement experience
  • Professional communication and relationship-building skills
  • Ongoing coaching and mentorship
  • Exposure to community outreach and awareness campaigns
  • Transferable skills in customer engagement and advocacy
  • Experience working within a collaborative and purpose-driven team

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