Customer Service Representative
407 Solutions
Orlando, FL | Full-Time | In-Person
About the Role
407 Solutions is seeking a Customer Service Representative to support public outreach and community engagement campaigns throughout Orlando. This role involves face-to-face interaction with individuals to answer questions, provide information about community-focused initiatives, and foster positive experiences to encourage awareness and involvement. Full training and ongoing support are provided.
Key Responsibilities
- Engaging with members of the public and creating positive interactions
- Providing information about environmental and community-focused initiatives
- Answering questions and supporting meaningful conversations
- Building trust and rapport through professional communication
- Supporting public engagement and outreach objectives
- Working alongside team members to help achieve campaign goals
- Participating in coaching, training, and professional development sessions
- Contributing to community awareness and engagement efforts
Qualifications
- Strong communication and interpersonal skills
- Customer-focused mindset
- Positive attitude and willingness to learn
- Ability to build rapport and connect with others
- Team-oriented approach
- Professional and adaptable attitude
What You Will Gain
- Customer service and public engagement experience
- Professional communication and relationship-building skills
- Ongoing coaching and mentorship
- Exposure to community outreach and awareness campaigns
- Transferable skills in customer engagement and advocacy
- Experience working within a collaborative and purpose-driven team