(USA) Freight Flow Associate
Sam's Club
About the Role
The Freight Flow Associate position is with Sam's Club.
Key Responsibilities
- Complies with company policies, procedures, and standards of ethics and integrity.
- Operates forklift following company standards and guidelines.
- Completes work assignments and priorities by using policies, data, and resources.
- Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers.
- Provides member service by acknowledging members, identifying needs, and assisting with purchasing decisions.
- Maintains the safety of the facility according to company policies and procedures.
- Maintains the sales floor and merchandising presentation in accordance with company policies and procedures.
- Ensures club pick up orders are filled by assisting with picking and staging.
- Handles, moves, and displays goods in safe and correct ways.
- Tracks goods, maintains in-stock levels, and controls shrinkage.
- Proactively identifies customers who need help and assists them with technology services and items.
- Identifies shrink opportunities and problems with products, services, and work areas, and takes steps to fix them.
- Maintains equipment and ensures products are organized and stocked correctly.
Requirements & Tech Stack
- Forklift Certification (90 days of prior experience)
- Ability to safely utilize pallet jacks
- Must be 18 years of age or older
Qualifications
- Customer Service Experience
- Retail Experience
- Supervising a team