Business Development Associate

About the Role

We are looking for a driven Business Development Associate to join Triumph’s sales team and help grow our LoadPay platform and carrier financial solutions. In this role, you will connect with carriers, uncover their needs, and introduce them to tools that improve cash flow, simplify payments, and strengthen their overall financial operations. You will thrive here if you enjoy fast-paced sales, building relationships, and turning conversations into real business impact.

Day in the Life

In a typical day, you will be connecting with carriers through outbound calls and inbound leads, learning about their business, and identifying how LoadPay and other Triumph solutions can support them. You will have consultative conversations, manage a high volume of outreach, and work closely with internal teams to move opportunities forward and ensure a smooth customer experience.

Key Responsibilities

• Reach and exceed monthly and quarterly goals by engaging carriers through outbound calls and inbound inquiries
• Introduce LoadPay and clearly explain its value, including faster payments and improved financial visibility
• Have discovery conversations to understand carrier needs, challenges, and payment processes
• Identify opportunities to introduce additional Triumph services such as factoring, fuel programs, lending, and insurance
• Generate and qualify leads for internal sales and cross-sell teams
• Track all activity, pipeline updates, and customer interactions in Salesforce
• Handle questions and objections professionally while guiding prospects toward next steps
• Share customer feedback and market insights with internal product and leadership teams
• Partner with internal teams to support onboarding and issue resolution

Qualifications

• 1+ year of sales, business development, or customer-facing experience preferred
• Comfortable working toward goals in a fast-paced, performance-driven environment
• Strong communication skills, especially over the phone
• Ability to make high-volume outbound calls and stay organized while doing so
• Interest in financial services, transportation, logistics, or freight is a plus
• Ability to build rapport, earn trust, and explain solutions in a simple, clear way
• Self-motivated with a strong work ethic and proactive mindset
• Comfortable using CRM tools like Salesforce and basic Microsoft Office programs