Account Management Operations Intern

About the Role

As an Account Management Operations Intern, you will own the entire sales journey start to finish and beyond. You will take qualified opportunities through discovery, demos, relationship-building, negotiation, closure, and ongoing account management. Once an account is yours, you own it. From closing the deal to keeping the relationship strong and the customer engaged, you’ll be the go-to person throughout the journey.

Key Responsibilities

• Own the entire sales journey from first conversation and discovery to demos, negotiations, follow-ups, and the final handshake.
• Understand prospect needs and demonstrate how Outbox can solve them.
• Chase follow-ups, handle objections, negotiate, and manage opportunities.
• Maintain CRM records with leads, conversations, next steps, and follow-ups.
• Serve as the primary point of contact post-deal closure, build relationships, coordinate with internal teams, and ensure customer value.
• Achieve targets and convert customers into long-term accounts.

Candidate Profile

• Natural communicator and relationship builder, confident in conversations, sharp at uncovering customer needs, and skilled at building trust, influencing decisions, and creating lasting relationships.
• Commercially driven with a strong bias for action; set ambitious targets, create momentum, stay persistent, and look for ways to improve outcomes.
• Tech-savvy and sales-stack fluent; comfortable using CRMs, sales engagement platforms, automation tools, and data.
• Startup-ready mindset: curious, adaptable, resourceful, and comfortable with ambiguity; take ownership, move fast, and proactively solve problems.

What we are looking for

• Takes responsibility, follows through, and sees tasks to completion; no handoffs.
• Proactive and resourceful, always looking for the smartest way to turn problems into progress.
• Navigates challenges, asks the right questions, and keeps everyone aligned clearly.
• Adaptable and willing to contribute wherever the team needs you when priorities shift.
• Enjoys collaborating, learning on the fly, sharing ideas, and celebrating wins; brings energy, curiosity, and drive.

Requirements & Tech Stack

• CRMs
• Sales engagement platforms
• Automation tools