Senior Retail Sales Executive, HSR Layout

About Moena

Moena is a lab-grown diamond jewellery brand launched in 2024. We make 14K and 18K BIS Hallmarked gold jewellery with IGI-certified lab-grown diamonds, backed by lifetime exchange and buyback.

The Role

You'll guide walk-in customers, explain lab-grown diamonds and certification with confidence, and close sales. You'll work closely with the founder and learn the business first-hand: product, pricing, customer psychology, and how a modern jewellery brand is built.

Key Responsibilities

• Greet walk-in customers, understand their needs, and recommend pieces from our collections
• Explain lab-grown diamonds, 14K/18K gold purity, BIS hallmarking, IGI certificates, and our exchange/buyback policy
• Handle pricing, billing, and payments
• Meet monthly sales targets
• Build repeat business through follow-ups with customers on WhatsApp and calls
• Keep displays, stock presentation, and the store experience at a premium standard
• Support in-store promotions and events

Requirements & Tech Stack

• Jewellery or diamond retail experience is strongly preferred. Freshers with strong communication skills and a passion for sales are welcome to apply.
• Track record of meeting sales targets (for experienced candidates)
• Fluent in English plus Kannada and/or Hindi
• Confident and well-presented with customers, and able to explain technical product details simply

Qualifications

• 12th pass / PUC minimum; graduate preferred
• 0–5 years of experience

What we offer

• ₹3.6–4.2 LPA CTC (₹30–35K/month) plus a monthly sales incentive
• Full training on lab-grown diamonds, grading, and certification
• Learn directly from the founder
• Growth path to Store Lead as we open new stores

Schedule: 12 PM – 9 PM | 6 days/week | Weekly off on a weekday | Weekends are working days